Oh! Dorothy offer a 100% satisfaction guarantee and as such all orders through the OhDorothy website are eligible for FREE RETURNS.
If you are not entirely happy with any item purchased from OhDorothy please contact us within 30 days via email to firstname.lastname@example.org or call us on 01159980573.
Oh! Dorothy request that all returns are returned in fully re-saleable condition and carefully packaged in their original packaging. Any returned items not deemed to be in resalable condition may not be eligible for a refund or exchange.
UK MAINLAND DELIVERY – ALL FULL PRICE ORDERS SENT 1ST CLASS ROYAL MAIL
All non-sale orders will be sent via Royal Mail 1st Class service with a delivery time of 1-2 business days.
Sale items will be sent 2nd Class Royal Mail which has a delivery time of around 3 days. If you require the order quicker please get in touch.
CLOTHING ONLY ORDERS - FREE
TOYS & FOOTWEAR ONLY - £3.00
MIXED ORDERS OF CLOTHING, FOOTWEAR & TOYS - £3.00
If your order includes clothing and toys there will be a delivery charge of £3.00.
Orders placed by 2pm Monday to Friday will be dispatched same day (excluding public holidays).
UK MAINLAND NEXT DAY DELIVERY ORDER BEFORE 3PM - £6.00
UK mainland orders placed before 3pm Monday to Friday will be sent on a next day service.
Orders placed for Next Day Delivery after 3pm will be dispatched the next working day.
Orders placed after 3pm on Fridays will be sent on Monday for delivery on Tuesday.
Orders placed over bank holidays will be dispatched on the next working day.
DELIVERY TO THE USA, CANADA, IRELAND & GERMANY
All orders to the above destinations are sent via a Tracked Air Mail service that will be delivered by the local postal service. Expected delivery times are around 5-10 business days.
ALL ORDERS - £3.00
DELIVERY TO THE EUROPEAN UNION & REST OF WORLD
All orders to the above destinations are sent via a Tracked Air Mail service that will be delivered by the local postal service. Expected delivery times are around 10 business days.